Operations

Stretcher Safety

What is the most dangerous piece of equipment your crews use? Is it the endotracheal tube or the trocar used to create a hole in a...

How Effective is Your Ambulance Biodecontamination?

The COVID-19 pandemic has underlined the significance of patient and provider safety to Emergency Medical Service agencies and...

The Law of Attraction & The Use of Social Media in EMS

What does your agency social media presence convey? Visiting an EMS company page gives you an immediate glimpse into the inherent values...

EMS Recruitment & Retention Beyond the Wage and into the Future

What can we do to retain staff outside of wage increases? The US Bureau of Labor and Statics projects EMT and paramedic employment will...

Recruitment 101 - What You Are Doing Right and What You Are Doing Wrong

I’ve heard it from our members. I’ve heard it from local businesses. I’ve heard it from large corporations. All in regards to recruitment...

Communication for EMS/Fire Services

What is Communication? Communication is the process of using words and body language to relay information and ideas. Communication can be...